WQ support
Frequently asked questions
What makes WQ different from other supplement brands?
What makes WQ different from other supplement brands?
Three things: transparent labels (every active ingredient with its exact amount — no proprietary blends), independent third-party testing on every batch with published Certificates of Analysis, and honest language — we describe what a formula supports, never what it "cures". See our Standards page for the full breakdown.
How do I choose where to start?
How do I choose where to start?
WQ is built around routines, not one-off products. Daily Foundation covers everyday essentials, Night Reset is designed for your evening wind-down, and Gut Balance supports digestive comfort. Each product page explains what the formula supports, how to use it, and who it's for — so you can decide with clear information.
Are WQ products safe to take together?
Are WQ products safe to take together?
Our formulas are designed as a system, and each label lists complete ingredient amounts so nothing is hidden. That said, everyone's situation is different: if you are pregnant, nursing, taking medication or managing a medical condition, consult a qualified healthcare professional before use. Full usage directions and cautions are on every product page and label.
How do subscriptions work?
How do subscriptions work?
Choose "Subscribe & Save" on any product page, pick your delivery rhythm (30 days by default), and save on every order. Your subscription renews automatically and you'll get a reminder email before each shipment.
Can I skip, pause or cancel my subscription?
Can I skip, pause or cancel my subscription?
Yes — anytime, from your account, in a few clicks. Skip a single delivery, pause for as long as you need, or cancel entirely. No phone calls, no retention hoops. Details are in our Subscription Policy.
When will my order ship?
When will my order ship?
Orders are processed within 1–2 business days. Once your order ships you'll receive a tracking link by email, and you can check progress anytime on our Track Order page. Delivery times and rates are listed in our Shipping & Returns policy.
What is your return policy?
What is your return policy?
If something isn't right with your order — damaged, incorrect, or not as described — contact us and we'll make it right. Full conditions and timelines are in our Shipping & Returns policy, and our support team responds within one business day.
How are WQ products tested?
How are WQ products tested?
Every production batch is tested by an independent third-party laboratory for identity, potency and purity before release. Each bottle carries a batch number, and Certificates of Analysis are published on our Standards page so you can check the documentation behind the exact batch you received.
Where can I find the full ingredient list?
Where can I find the full ingredient list?
On every product page, in the "Inside the formula" section — every active ingredient with its exact amount per serving, plus usage directions and safety information. What's on the website matches what's on the label.
I run a brand — can I work with WQ?
I run a brand — can I work with WQ?
Yes. WQ is built on a mature ingredient supply chain, and we work with brands, founders and practitioners on ingredient supply, small-batch OEM starter packs, and validated formulation solutions. Visit our For Business page to get in touch.